City of Helsinki’s Service Centre utilizes VideoVisit® virtual care – up to 85% more cost efficient than physical home care
VideoVisit and city of Helsinki’s Service Centre will announce the results of their collaboration and Helsinki’s virtual care statistics from year 2016 at Mobile World Congress 2017 in Barcelona, Spain. The outcome of the collaboration has been remarkable, virtual care in Helsinki has been 85% more cost efficient than traditional physical home care.
When VideoVisit and Helsinki’s Service Centre started the co-operation, Helsinki had an urgent need to reform its home care processes where a limited amount of resources couldn’t meet the needs of rapidly growing volume of home care clients. At the same time there has been a shift from providing treatments at physical treatment facilities towards providing care services to client’s home.
Today virtual care is a ground element of home care services provided in Helsinki area. City of Helsinki’s Service Centre places over 20,000 virtual calls per month to over 600 clients. One virtual nurse is capable of placing up to 60 virtual visits over one shift. The demand for virtual care grows rapidly in Helsinki which illustrates Helsinki’s goal of having over 900 virtual care clients at the end of the year 2017.
The results and statistics of virtual care used in city of Helsinki in 2016 will be revealed at Mobile World Congress 2017 at Team Finland’s joint booth 5F31 on 28th of February at 12pm local Spanish time.
For more information, please contact
City of Helsinki, Service Centre
Director of the business unit, Telephone and wellness services
+358 9 310 74417
+358 40 568 2182
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